Enabling customer self-service access across multiple devices (e.g. Here For You During COVID-19 Do you agree with Hastings Direct’s star rating? Check out what 74,999 people have written so far, and share your own experience. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Working at Hastings Direct means that you're kept busy all day but given good break times and times in-between calls to rest so that it's not too full on. Hastings Direct has built its business by providing straightforward customer service and products, and offers car, bike, van, and home insurance directly to the public. Do you agree with Hastings Direct's TrustScore? Do you agree with Hastings Direct’s star rating? Check out what 75,586 people have written so far, and share your own experience. Do you agree with Hastings Direct's TrustScore? Do you agree with Hastings Direct’s star rating? Phone number : 0800 035 4801 Management are good and staff are all friendly and willing to help wherever they can. 3 if you don't know your policy number; 1 if your policy number starts with x a prompt . Phone number : 01424735735 1 like. Inability to Contact Hastings Direct - a Catch 22! 1 1 1 for a new claim prompt . Ask a Question . 0800 0354801 Hastings Direct Customer Services source. Want to know more about working here? Registered in England and Wales no. Hastings Direct: Unresolved Customer Complaints. By email: [email protected] By phone: 01733 308 380 If we have been unable to resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service. Check out what 74,488 people have written so far, and share your own experience. 54. 1 1 1 1 the windscreen or glass claim . Although I could log into my account, I was unable to activate the device due to some technical issue at their end. 2. Overall rating. 36. Free interview details posted anonymously by Hastings Direct interview candidates. Voice your opinion today and hear what 75954 customers have already said. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. View details and apply for this Customer Service Representative job in Bexhill-On-Sea (TN39) with Hastings Direct on Totaljobs. Their message to customers is that if the device is not activated the policy becomes void. Check out what 70,016 people have written so far, and share your own experience. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. Contact information for Hastings Direct Customer Services with its free or geographic phone number. I received a device to activate and put in the car. 32. Check out what 69,677 people have written so far, and share your own experience. | Read 13,361-13,380 Reviews out of 74,999 . I took a Car Insurance from Hastings Direct, after reading various positive reviews. Our community is ready to answer. People are all welcoming and the workplace culture is inviting. 3116518. | Read 141-160 Reviews out of 64,177 And don't think you can easily make a customer complaint to resolve this poor service, as their published service standard is to take a further eight weeks to investigate it and get back to you. You could be addressing customer queries submitted via telephone, email, live chat or instant messages. 1. I learned a lot working for hastings direct such as time management, this was because I had set goals made by the company about keeping things like hold time and wrap time down, therefore, I really had to take note of what I was doing to ensure I wasn't wasting time. Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. 3116518. I received a device to activate and put in the car. Ask a question about working or interviewing at Hastings Direct. Do you agree with Hastings Direct’s star rating? 57. Do you agree with Hastings Direct’s star rating? All policies are subject to English Law. Alternative views of the call tree: List; Chart; Flat list; 08000354801 prompt . This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. 4. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Product/Service When you speak to the Hastings Direct customer services team, you will realise that they run a very streamlined service which is one of the reasons they are able to offer cheaper premium to their customers. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Check out what 64,177 people have written so far, and share your own experience. I expect this negative comment will get a superficial concerned response from Hastings Direct, but believe me there is no real interest in the customer with this company. 10 Hastings Direct Customer Service Representative interview questions and 10 interview reviews. | Read 65,841-65,860 Reviews out of 69,677 By reducing overheads and ensuring that their people based services run as efficiently as possible they are able to save money which can then be passed onto their customers. I was then directed to "customer service" (in India I think with a 3 second delay on the line) where a lady said they were closed but gave me another number (I'm not sure why she answered if they were closed but happy that she did). Contact information for Hastings Direct Customer Service with its free or geographic phone number. 15. 3.4. Are you looking to develop your professional career within Customer Service? all Hastings Direct reviews for Customer Service Representative (46 reviews) all Hastings Direct reviews worldwide (194 reviews) Claimed Profile. Hastings Direct is a fast growing, agile, data and digitally focused general insurance provider. Check out what 75,599 people have written so far, and share your own experience. All policies are subject to English Law. | Read 73,641-73,660 Reviews out of 75,599 Registered in England and Wales no. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Based on 194 reviews. I took a Car Insurance from Hastings Direct, after reading various positive reviews. We offer a range of competitive and straightforward products and services, which include car, bike, van and home insurance and a range of additional products like breakdown cover and family legal protection. desktop, mobile, tablet, SmartTV) “We’re excited to be working with Hastings Direct and supporting its commitment to its customers with this innovative, game changing technology.” – Roy Murphy, … working from home good for university. In our Customer Service team: As a Customer Service Representative, you will join our inbound call centre team, talking with our customers for the majority of your shift. Neither could I contact anyone at Hastings. | Read 13,801-13,820 Reviews out of 70,016 1 1 vehicle prompt . 3. Customer Relations Department, Hastings Direct SmartMiles, iGO4 House, Staniland Way, Peterborough, PE4 6JT. 5. 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